Q: Is there a fee to volunteer?
A: No, there is no fee! You'll receive a uniform (golf shirt, hat, and lanyard), volunteer credential that allows grounds admission even on non-working days, an invitation to the volunteer party, parking pass, and ten complimentary tickets for friends during the tournament. As a special bonus, if you work three or more shifts you will receive a complimentary buffet at Harrah’s Gulf Coast.
Q: Will meals still be provided?
A: Since there is no fee for the volunteer package, meals will not be provided. There will be concession stands on site available for you to purchase your meals. Show your volunteer badge and you'll receive a discount on concession prices as well!
Q: What will be available at Volunteer Headquarters?
A: Don't worry! Complimentary Coca-Cola products, coffee, and ice cream will still be available in volunteer headquarters for you to relax and take a break!
Q: How many days do I have to volunteer and for how many hours?
A: We ask that you work three shifts over the course of the tournament, which range from 4–6 hours each.
Q: Is there a minimum age limit to volunteer?
A: Yes. The minimum age limit for volunteering is 18, but those who are between the ages of 12 and 17 can sign up as a Junior Volunteer/Standard Bearer.
Q: If I purchased tickets and then became a volunteer, can I refund my tickets?
A: No, unfortunately, all ticket sales are final.
Q: Can I watch golf when I am not working?
A: Yes, your volunteer badge will serve as your admission pass for the entire week and we encourage you to do so. We do ask that you not wear your uniform when not on duty, so please bring a change of clothes if you plan on being a spectator before or after your shift.
Q: Can I take photographs or ask for autographs?
A: When you are not working or in your volunteer uniform, you may use your camera or request autographs at any time.
Q: Where do I park?
A: For 2018, volunteer parking is located on Hwy 15 north of the course. Shuttle buses will be available for volunteers. Volunteers will receive their parking pass in their packet at uniform distribution.
Q: Can I be scheduled (shift assignments) at the same time as my spouse, friend, etc.?
A: We will make every effort to accommodate your scheduling requests. Make sure to list your request in the “Comments” section on the registration form. Shift coordinating is only applicable to each committee (i.e. two people on different committees cannot be scheduled at the same times).
Q: How do I know my schedule? And when will I receive my schedule?
A: We ask you to help create your schedule by completing your availability during registration. This section of registration asks you to provide us your preferred days and times and will be used to create the master schedule for your committee. After committee assignments have been made your committee chairperson will assign your shifts for the week and notify you of your schedule.
Q: What happens if it rains?
A: The event will go on and we will need your help! Make sure to report to your committee’s check-in location 30 minutes prior to your shift, rain or shine, unless you hear alternate instructions from your chairman.
Q: Where do I check-in once I arrive on-site?
Your committee chairman will give you specifics on where to meet when you arrive on site. All volunteers will be required to check-in with their chairman before each shift. If you do not check in with your chairman, you will not receive credit for your shift. Please remember that you must work a minimum of three (3) shifts to be eligible for the Fallen Oak play days and Harrah’s Buffet Voucher.